Privacy policy

Overview

At SmartChicHome, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • web browser
  • IP address
  • time zone
  • cookies installed on your device

We also collect information about:

  • pages you view
  • products you view
  • websites or search terms that referred you to our site
  • how you interact with the website

We refer to this information as Device Information.

When you make or attempt to make a purchase, we collect:

  • name
  • billing address
  • shipping address
  • payment information
  • email address
  • phone number

This is referred to as Order Information.

How We Use Your Personal Information

We use the information we collect to:

  • process and fulfill orders
  • communicate with you
  • screen orders for fraud or risk
  • improve our store and services
  • provide marketing or promotional communication (only when permitted)

Sharing Your Information

We share your information with trusted third parties to help us operate our store, including:

  • Shopify (our ecommerce platform)
  • payment processors
  • shipping partners
  • analytics providers

These services only use your information to perform the services required for our store.

Cookies

We use cookies to improve your browsing experience.

Cookies help us:

  • remember your preferences
  • understand website traffic
  • improve performance

You may disable cookies in your browser settings.

Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • access your personal information
  • request correction
  • request deletion
  • object to processing
  • request data portability

To exercise these rights, please contact us.

We process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for customers located in the European Economic Area.

Data Retention

We retain order information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or legal requirements.

Contact Information

For more information about our privacy practices or if you have questions, please contact us through our website contact form.